General Questions
Are Refunds, Returns, or Exchanges Available?
Due to the digital nature of all products, we cannot offer refunds, returns, or exchanges for any reason.
If you are unhappy with your purchase, please do get in touch and I will be more than happy to assist.
If you are unhappy with your purchase, please do get in touch and I will be more than happy to assist.
Is it possible to use the planners and stickers on Android devices?
Absolutely. While these templates are primarily created for the iPad, they're adaptable to most Android tablets when coupled with a PDF-annotating application. Xodo and Noteshelf are two prevalent Android apps ideal for this purpose.
Can I access the planners and stickers using an iPhone?
Indeed, you can. The templates, while optimized for iPad screens, can seamlessly transition to iPhones. This is possible through the Goodnotes app, which can synchronize your notebooks across all devices.
What apps should I use my planner and stickers with?
Goodnotes is the most widely used digital planning app available and one I would recommend. However, there are other popular apps available:
Goodnotes 5 or 6
Xodo
Notability
Noteshelf
Troubleshooting
Why aren't the hyperlinks functioning as expected?
Start by ensuring that your device is set to read-only mode.
Alternatively, try a long-press on the hyperlink and select "Open Link" to navigate within your digital planner. Bear in mind that if you're in read-only mode and you remove pages, the hyperlinks associated with your digital planner might malfunction. Hence, it's advisable not to delete any pages.
If pages were deleted, consider retrieving them from the trash or, if necessary, download and reintroduce a new version of the planner.
Alternatively, try a long-press on the hyperlink and select "Open Link" to navigate within your digital planner. Bear in mind that if you're in read-only mode and you remove pages, the hyperlinks associated with your digital planner might malfunction. Hence, it's advisable not to delete any pages.
If pages were deleted, consider retrieving them from the trash or, if necessary, download and reintroduce a new version of the planner.
I'm encountering glitches and technical issues. Why is this happening?
These are likely attributed to underlying issues with the app you are using. It's worth noting that digital planners are essentially structured documents, and as such, they wouldn't inherently cause loading errors or glitches.
If you are unsure, I would recommend looking over the user guide included with your purchase. You can also get in touch with us for support if necessary.
If you are unsure, I would recommend looking over the user guide included with your purchase. You can also get in touch with us for support if necessary.
